Book Reactive Maintenance

Send Oracle Build Group the key details needed to assess, triage and respond to your maintenance request quickly and professionally.

Complete the details

Tell us who you are, where the issue is and what has happened.

Email opens ready

Your answers are prepared into an email so you can review before sending.

Attach photos

Add photos to the email where possible to help us assess the issue faster.

Emergency safety notice

If there is immediate danger to life, fire, gas leak, serious electrical hazard or major flooding, contact the relevant emergency service first.

Maintenance request form

Complete the details below. When you submit, your email app will open with the information ready to send.

Name *

Phone number *

Email address *

Client / job reference

Property address *

Is the property occupied? *

Urgency level *

Issue type *

When did the issue start?

Is there active water leaking or flooding?

Has water/gas/electric been isolated if needed?

Please describe the issue *

Is there any immediate danger to the occupier or property?

Access details and tenant availability *

Parking or access restrictions

Photos available? You can attach photos after your email app opens.

Preferred response

By submitting this form, your email app will open with your information pre-filled. Please review the email, attach any photos if available, then send it to Oracle Build Group.

Call Instead

Need to email directly?

Send photos, job details or maintenance information directly to Oracle Build Group.

Email Oracle Build Group

Prefer to speak?

Call if you need to discuss access, urgency or the nature of the repair.

Call 07518 400424